Use Case: Assistant
for Managing Promotions and Product Bundling
Industry Context:
Retail operators often face challenges in efficiently managing promotions and optimally combining products to maximize the benefits of available offers. Inefficiencies in this area can lead to financial losses and a suboptimal customer experience.
Client Challenge:
Retail operators struggled with effectively managing promotions and product combinations, leading to missed opportunities for maximizing sales and enhancing customer satisfaction.
Our Approach:
Our retail solution acts as a virtual assistant for operators, providing continuous notifications about available promotions and suggesting optimal product combinations to access the best offers. This ensures that operators can make informed decisions to enhance sales and customer experience.
Results:
- Increased average shopping cart value by 20%.
Our pharmacy client integrated our retail solution to support operators in managing promotions. The solution sends real-time notifications about current promotions and suggests product combinations that maximize customer benefits. For instance, an operator was notified about a ‘buy two, get one free’ promotion for vitamin supplements and could suggest customers add an extra product to benefit from the offer, significantly boosting sales and enhancing the shopping experience.
